Bridging the Tech Generation Gap

Every generation thinks they’ve “figured it out.” Boomers grew up with the first home computers and the dawn of the internet. Gen X (my team) had to navigate a world that was half analog and half digital—we remember pay phones and floppy disks, but we were also the first to text, stream, and live online. Millennials and Gen Z? They don’t just use tech, they live it—iPhones and social media are as natural to them as rotary phones were to their grandparents.

This creates a clear gap. A boomer might feel overwhelmed when their smart home system won’t connect to Wi-Fi, while a Gen Z might not understand why their parents still want a printed page “just in case”. The truth is, both sides have something valuable to offer: wisdom and patience from one, speed and fearlessness from the other.

But here’s the catch—bridging that gap only happens if both sides are willing to try.

That’s where I step in. At Michael Coury Tech, I work as the translator between generations. My job is to make sure technology isn’t a wall but a bridge. I show boomers how today’s Apple ecosystem can simplify daily life—whether that’s managing health with the Apple Watch, connecting with family through shared photo albums, or setting up smart home devices for safety and comfort. At the same time, I help younger generations see the value in slowing down, protecting their digital security, and creating intentional setups instead of just downloading the latest app and hoping it works.

Closing the tech generation gap isn’t about teaching one side to “catch up.” It’s about meeting in the middle. With a little guidance—and some patience—we can make sure that everyone, no matter their birth year, enjoys the benefits of living in a connected world.

After all, technology is supposed to make life better. But it only really works when we make it work together.